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Terms And Conditions Of Bengal Tour Plans For Tourist And Package Tours

 

TERMS AND CONDITIONS POLICY FOR PACKAGE TOURS

ALL TOUR PACKAGE PRICE INCLUDES

  1. Sleeper class train fare (up and down)

  • Except for North Bengal, Bhutan, Sikkim, Jharkhand, Bihar, Orissa, and Free Individual Tour.

  1. Bus fare / car / cab / boat.

  1. Accommodation in the hotel.

  1. All food (morning tea, breakfast, lunch, snacks, tea, dinner).

  1. Sight-seeing, as mentioned in the itinerary.

  1. Porter charge: For group booking, except Free Individual Tour, North Bengal, Sikkim, Bhutan, Jharkhand, Bihar, Orissa, and all India Free Individual Tour.

  1. The Tour Authority will not carry the luggage in the entire tour program.

  1. Each passenger is allowed to carry a maximum of 7 kg of luggage during the journey. Carrying the cost of extra baggage above 7 kg will be borne by the tourist

Tour authority will provide an accidental Insurance Policy of Rs.1,00,000/- (Rupees one lakh only) per head for group booking upon request in writing and payment of the extra amount as a premium of insurance tourist/passenger at the time of booking.

Tour Price Excludes The Following Details

  • Packaged Drinking water: During the entire tour program, no packaged drinking water will be provided. Passengers may consume the drinking water supplied by the hotel authority.
  • Amusement rides or riding charges.
  • Entry fees (all sight-seeing spot)
  • Guide charges (expect Sundarban Tour).
  • Immigration / Inner line charges.
  • Porter charges.
  • Parking charges.
  • Charges for camera, video camera, DSLR, mobile phone, etc. or kind of donation or puja.
  • Dandi / kandi / ropeway / boat charges / Shikara house riding.
  • No food will be served in the room.
  • No food or drinking water will be served during the train journey.

ACCOMMODATION TYPE POLICY

  • Rooms will be provided family wise as selected by the Representative/Manager of the tour authority. No request for rooms with outstanding facilities will be entertained except Kedar, Badri, Gangotri, and Yamunotri.
  • AC Rooms and Room Heaters will be provided as per the hotel’s availability upon payment of extra charges.
  • Single individual tourists have to share rooms at hotels with other tourists in the tour program.
  • In case of any confusion regarding children 5 years and below, the guardian/parents will be solely responsible for proving the same during the entire tour program. In case of non-disclosure or any confusion of the child’s age at the time of booking/ during the tour program, the tourist has to pay an adult individual for the child.

RAILWAY TICKET AND SEAT BOOKING POLICY

  • For train journey tour authority is entirely dependent on railway authority, it is impossible to alter any particular seat, i.e., L/M/U or coach.
  • For confirmed tickets, please book a ticket at least 125 days before the journey.
  • The tour authority will not be held liable for the non-confirmation of Railway tickets.
  • In the event of an increase in Railway Fare between booking and completion of the tour program, the tourist/passenger will bore the additional fare.

BOOKING RULES OF BENGAL TOUR PLANS KOLKATA

    • Booking for the tour program will be done upon payment of 30% of the total tour package charges in advance at the time of booking.
    • Full and final payment must be made at least 30 days before the journey date by mode of cash/cheque/demand draft; otherwise, the booking shall be canceled by the tour authority.
    • Payment will be deemed to be made upon the encashment of the cheque.
    • Booking means that the tourists have acknowledged and accepted all the terms and conditions of Bengal Tour Plans.

TAXES/ 5% GST RATE AS APPLICABLE ACCORDING TO GOVERNMENT OF INDIA

  • All taxes, including Service GST imposed by the Government, shall have to be borne by every Tourist/Passenger.
  • GST Bill will be provided along with the paid stamp

LTC / LFC POLICY

  • The tour authority will assist in availing LTC / LFC facilities

CANCELLATION RULES OF BENGAL TOUR PLANS KOLKATA

  1. Cancellation should be made in writing and by deposition of the original ticket and/or original booking receipt at the Tour Authority’s office by the person along with identity proof in whose name the tour program was booked.
  2. Cancellation is to be made during office hours on working days against the original voucher.
  3. No cancellation will be accepted by the mode of electronic and postal media.
  4. In case of outstation resident tourist booking, original booking receipt and the actual application of cancellation by the person in whose name the tour program was booked shall be sent through postal medium to the Tour Authority’s office.
  5. Date of cancellation will mean that date on which the original ticket and/or original booking receipt is received at the office of the Tour Authority.

N.B: Within 24 hrs of booking, cancellation charges will be Rs.500/- (per head) + price of a train ticket (if the ticket is booked)

  1. 120 days to 30 days before the date of journey > @ 25% of package amount per head will be deducted.

  1. 30 days to 15 days before the date of journey > @ 50% of package amount per head will be deducted.

  1. 15 days to 7 days before the date of journey > @ 80% of package amount per head will be deducted.

  1. 07 days before the date of journey > no amount shall be refunded.

  2. In case of season time, no refund is allowed in cancellations made within 30 days.

MODIFICATION RULES OF YOUR TOUR DATES

In case the journey date is modified, the tour comes under cancellation rules.

SPECIAL NOTE FOR TOURISTS WHO BOOKED VIA BENGAL TOUR PLANS

  • Departure and return days are included with the total number of days in a tour program.
  • Due to unavoidable circumstances, if the tour is canceled (By the Company only), the entire advance/deposited amount will be refunded without any interest or compensation.
  • In case the tour is extended for any unavoidable circumstances, the extra cost will have to be borne by the tourist.
  • Tour Authority will not undertake any liability / any loss (financial or physical) / accident/robbery/theft during the tour program.
  • If there is an increase in railway/bus fare/fuel charges – the extra fare will be borne by the tourist.

NOTE: Management reserves the right to change the itinerary according to circums